ITIL v3 Foundation Exam Prep Boot Camp (GK-2975)
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We guarantee you will pass the ITIL Foundation v3 Exam. With hundreds of successful students and 95% + pass rate, we are confident that our ITIL training is the best in the industry. In this comprehensive EXIN-accredited course, you will prepare for the ITIL v3 Foundation Certificate in IT Service Management. You will learn the fundamentals of IT Service Management from experienced instructors who have led implementations and have the first-hand knowledge and experience to make ITIL real and valuable. This course includes handouts and references useful after the class, as well as practices sessions, quizzes, exam strategies, and test-taking tips. The one-hour ITIL v3 Foundation exam will be offered on the last day of class at 3:30 PM. Global Knowledge courses are available in major centers across North America, please follow the link to contact a Sun Training Representative for details.
Who Can BenefitAnyone seeking ITIL Foundation certification and everyone interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, and balancing IT resources in the most effective manner. All IT professionals, IT project managers, IT managers, IT project or team members, coordinators, network operators, business process analysts, IT architects, consultants, systems integrators, help desk managers and staff, planners, managed service providers, outsourcers, application developers, and other IT-related positions.PrerequisitesFamiliarity with IT terminology and IT-related work experience are recommended.Skills Gained
Course ContentModule 1 - Service Management Defined Module 2 - ITIL Introduction Module 3 - Service Operation Module 4 - Continual Service Improvement Module 5 - Service Strategy Module 6 - Service Design Module 7 - Service Transition Module 8 - Exam-Taking Tips Module 9 - Practice Exams Browse Other Course Topic Areas |
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